Support Center
Get back to making music.
Explore product guides or contact us directly. Submit beta users should include their macOS version, app version, and a redacted description of the PDF workflow.
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View guide Getting Started
Install, activate, and scan your first library in a few minutes.
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View guide Installation
Plugin formats and directory locations for AU, VST3, and Standalone builds.
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View guide Troubleshooting
Fixes for common problems, indexing issues, plugin loading, or license errors.
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View guide FAQ
Frequently asked questions about the classification engine and audio analysis.
Still stuck?
Email us directly. Please never attach an unredacted assignment or private document. Include your macOS version, product/version, and a brief description of the issue.
support@nitedsp.co.ukPreviously nitedsp@outlook.com — still monitored.